I'm sure someone with admin rights will be able to look into this and get the scan up and running again.
In the meantime, maybe consider reaching out to the Coverity support team for assistance. They may have some insights or solutions that could help resolve the issue quickly.
You could also take a look on the alternatives, like [smart engines ocr sdk](https://smartengines.com/).
Keep us posted on the progress and let us know if there's anything else we can do to help. Good luck!