Hi all. I moderate the Pizza Tower speedrun scene with a few awesome people and got a genuine concern about not being able to respect the 3 week deadline.
Even with the amount of verifiers and work we put in, the current flow of submissions is so large that we are about to hit the 3 digit mark soon in the queue. We verify and try to be there whenever possible, but at this rate, there is a small chance that runs will sit in the queue for multiple days, and probably also weeks soon, to such an extend that there's a chance it can exceed the 3 week deadline as stated in the rules. The fluctation of the runs submitted also massively differs, so we really can't calculate or predict when a new wave of runs come in.
While hitting this dire situation is in my opinion unlikely, especially since submissions will probably cool off during certain periods, allowing us to catch up, the possibility of this situation has me worried. My question would be: what I could do in this situation? I feel a bit lost so I hope I can at least get a clear plan of what we could do to easen the load off a little.
id say in very active games its fine if runs stay unverified longer than the three weeks. doesnt minecraft constantly have like 1000 plus runs waiting? i think the three week rule exist more so that leaderboards dont stop and that runs would get verified so i personally see no problem in your case. its also not like if the three weeks goes by that the mods would instantly be unmodded or something it needs a manual report from someone who has contacted (or attempted to) the mods and if they deny verifying runs or you cant get in contact only then would something happen
It's essentially then, if we keep our current schedule up and make a good enough effort of verifying runs, we should be fine? That's reassuring to hear, thought we had to make sure that we don't leave any run for longer than 3 weeks unreviewed, no matter what. Thank you for the reply!
On the subject, are you supposed to wait 21 days before contacting the mod?
Because I had someone very recently come to me about a run that was in queue for about 14 days and told me that they’d submit a support hub request if I didn’t verify the run after the 21 day limit.
Is that allowed? My understanding is that you’re supposed to contact the mod after 21 days and resolve the issue (at least according to site guidelines).
Site staff require proof of contacting moderators before you can get a mod role for that game (if this is what you meant).
So if after 21 days the run hasn’t been verified and you haven’t replied to that person back, you could get removed.
I did reply back in that scenario. Would they still be able to remove me after 21 days?
they shouldnt unless you say you dont want to keep moderating. your story just makes me think that one guy really wanted to be the moderator...
everytime ive had a game with an inactive runner it has always been that either they dont respond at all or their linked socials dont exist anymore.
@Walgrey The general site rules say: [quote]Once you have submitted your run to a game on the site, please wait at least 14 days prior to contacting the moderators of the game regarding your run.[/quote] So presumably this runner did read the rules. Rather rude of them to say they'll try to remove you if you don't get to it within the week, especially when they're jumping on you at the first moment it's allowed.
Edit: Also, I believe there used to be a rule that you could apply to replace a moderator after 14 days if they hadn't logged in for a really long time (6+ months iirc). I'm pretty sure I did that with Time Fcuk.
I'd agree and also dearly hope the site staff handle each case with enough attention to work out that someone who is clearly gunning for a mod role doesn't have a mod team removed for missing a blanket deadline. I know in the back of my mind star must though because surely many handfuls of people have submitted frivolous support tickets for Minecraft moderation troubles lol
And if it makes you feel happier, I've had runners threaten me after 2 days with all kinds in the same line as support hub removal DatFace
The 3 week timeframe is for inactive mods. Even if you take 2 years to verify something, if you're very clearly active on the site (to my knowledge) support will not punish you. It is stated in the rules so that runner don't just spam people impatiently nonstop as it's important to recognize that game mods are unpaid humans who do this for fun as well.
But site rules say that a mod can be considered inactive if they didn't verify a run in 21 days.