Profile customization (Moderator)
1 month ago
United States

I'm trying to customize my account in the profile tab, but since I moderate, when I press save it says that I can't disable 2-step verification. I'm confused because there isn't a space for verification. Edit: All other tabs besides profile work fine.

Edited by the author 1 month ago
Zanum and YUMmy_Bacon5 like this
Somerset, England

You aren't allowed to disable 2FA when you moderate a game or series. As this makes your account more secure from people hacking into it and messing up the leaderboard.

This is apparently what happened years ago, making the site not allow you to disable it.

Zanum likes this
United States

I don't want to disable it, I just want to customize my account via profile tab.

Zanum likes this
Somerset, England

What setting specifically are you trying to change?

Zanum likes this
United States

Name color gradient.

Zanum likes this
Somerset, England

The setting works for me. Check your Account area to make sure you have 2FA turned on, as you might have somehow been added as a moderator to a game without it initially turned on.

Zanum, BelvaCompany, and Sunburnt1 like this
United States

That was the problem! Thanks, I never would have figured that out.

Zanum and YUMmy_Bacon5 like this