Just for reference, is there a benchmark for what constitutes a "substantial portion" of a game when requesting a new game leaderboard? For instance, a single level wouldn't inherently be enough, but what about the entire first world of a game?
For the purpose of submitting a new game you should really just go with "As much of the game as possible" if you can't provide a full run.
If it would work as an accepted category for most games, that is good enough most likely. It can be a "shit" run but if no one else has thrown up a run and its not a new game that just came out it should be fine. Like any%, or a game that has multiple loops of the same levels and you completed one loop. Mega Race, Ghosts and Goblins, etc etc.
Why would you request a leaderboard if you haven't got a decent full run of any future category yet?
because it takes a while for a game to be approved. So it could be that you decide to run a game, put in effort. But only have a small portion of the game routed. You could submit that portion while you worked on finishing the game and by the time you have a full run the game has been approved.
In theory.
If I've experienced this specific "snagging boards" issue, how would I go about contacting someone to potentially resolve it?