Locked out of account
5 years ago

Hi.

I apologize if this kind of request isn't usually handled on the forum. I tried emailing support@speedrun.com and DMing pac on Discord haven't gotten an answer through either means and I'm not sure how else to approach it. If there's a backlog and my request is in queue, then I don't mean to jump the line. I just want to make sure my request doesn't get lost in the shuffle.

My account is https://www.speedrun.com/user/ZmicK_TricK . It's not letting me log in without changing my password (due to sitewide security issues several months ago), but I don't have access to the email address I used when I originally created the account.

I can verify my identity as the creator of that account by multiple different means.

Thank you for your time.

Edited by the author 5 years ago
Netherlands

@ZmickTrick I have send you a whisper on Twitch. Please get back to me there and I'll try and see what I can do.

United States

I switched the e-mail addresses on the two accounts after verifying/discussion with Daravae. You can reset your password through the site login now. I typically handle these via Twitter DMs.

Edited by the author 5 years ago
Imaproshaman and Daravae like this