You should always ask mods of the game what rules they have regarding submissions, but generally speaking, you will need audio to be present in a recording for it to be properly verified.

I would also recommend contacting the manufacturer or the place from where you purchased the capture card if you believe it to have a defect of any kind.

Need help setting up your stream, or recording your runs? This is the place to ask.

Streaming / Recording / Equipment

Capture card audio is broken!

Pear

Yakuza Kiwami