i submitted a run and it just got rejected for "not showing the avatar icon in the elevator" when i very clearly showed it. Dont know why my run got declined.

I recently bought a hdmi capture card (the one that was recommended on this forum https://www.amazon.com/Capture-Streaming-Broadcasting-Conference-Teaching/dp/B09FLN63B3/ref=sr_1_3?crid=34NO7FV4XRSTF&keywords=HDMI+capture+card&qid=1644420252&sprefix=hdmi+capture+card%2Caps%2C208&sr=8-3) and it worked perfectly at first, but now all i see are rainbow bars and i only occasionally see the game flicker for a second. im using a nintendo switch. the odd thing is it worked perfectly fine before but now it wont.

i keep hearing people say that you can avoid rush/ambush's hitbox by hiding in a corner but to my knowledge that does not work. is there a specific hitbox that can be avoided or does it just do a check to see if you are not in a closet and then just kills you. if i were to guess its probably a hitbox so im just wondering if this is even possible to avoid. i always end up losing alot of time on rush and ambush