RomaniaAh my bad, never heard of him before.
[quote=Komrade] They're too busy programming to take <5 mins to communicate in any way. Was it not enough for you when they hired a couple people to occasionally defend their higher-ups from criticism? [/quote]
I would argue with this but this is not the thread to do it in.
I think we did something right if we managed to get the CEO to respond to the thread. Thank you for the reply and I (and probably many others) are looking forward to seeing more responses from you and the other staff members who work on the programming side of things because I feel like this is what the community needs more.
I'll let you know that I haven't released my full potential of being funny. 😎
[quote=EmeraldAly] 100% of Pac's reason for having the site too. [/quote] Did you read the last sentence of the pharagraph you quoted though? [quote=1] Atleast Pac was a member of one of the oldest speedrunning communities out there lol [/quote]
[quote="Garsh"] An overwhelming majority of people are just asking questions like "What is Elo working on?" or "Is Elo working on _" and not necessarily for an exact date when a specific feature is going to be added (although it happens occasionally). I think most people just want some form of transparency from the company (specifically the people who know what is happening internally) which so far has been lacking. [/quote]
Yes that's what I meant, if you guys (star, Meta, Cam, lewis etc.) don't know then why can't the people that work on the programming side respond? I don't want to believe that there isn't a single programmer in the entire staff team that doesn't have enough free time to respond to those threads. Me and so many others truly do appreciate the effort that you're doing for the website but in these situations your responses aren't what we truly need (although they are welcome).
[quote="Garsh"] I don't think people are referring to you and Meta when we criticize Elo (at least I'm not). [/quote]
Same here, I didn't refer to you, Meta and the several other staff members that actively respond to threads.
[quote="Garsh"] The creation of @SpeedrunCom was a big step in the right direction and I don't think people have been appreciating it enough, so thanks to whoever's idea that was. [/quote]
I don't agree with this and I'm not the only @1 that doesn't. Maybe they had the right idea but I simply don't like there being an anonymous staff account that you can't even refer to in any way responding to those threads, I'd much rather know which staff member responded instead.
Also I stated in that thread that I didn't expect them to implement the feature of following users in just 2 weeks, what I really meant was that the thread became forgotten about until I bumped it which made me think that the idea that 2snek suggested was probably dead already because that's what happens with most other ideas; someone suggests something, then a few users reply, if they are lucky a mod will reply saying that they've taken the feedback into consideration, and then the thread dies along with the idea with no further notice from the staff.
Okay then let me bring you back to my previous question. Since they have so many users (which they do) that are demanding updates and are suggesting things and are giving feedback, if they know that they can't get around to doing them since they are so busy, then why do they keep saying things such as "you shouldn't be waiting too long" when they reply to those suggestions?
No one expects them to do stuff fast considering the site has such a big new influx of players, but it is infuriating to me when a mod responds to those bug reports and they claim to "fix it shortly" when in reality it takes weeks for them to do, sometimes even months. (None of these situations where Cam replied have been resolved yet). When you claim to do something relatively quickly, people start having expectations from you.
Ok so here is my take on this whole situation.
The reason why I don't like ELO in their current state is because they claim to be welcome to receiving feedback about the website, but whenever they receive feedback, they either don't respond to it (be it a thread on the forums or a suggestion on the Support Hub), or in the rare cases that they do, they make 1 post about it, and then they never make an update on the situation again. I understand that some suggestions that they receive require a lot of time and effort to implement, which is exactly why I think an update from time to time would be great because at least we know whether or not they're actually doing it.
I completely understand that they have to worry about many other things, but if you know that you have other priorities and you know you aren't able to do the things you're suggested by the community, then why not just let the community know that you aren't able to do so? Even on small fixes to the website or bug reports regarding certain features, even when they claim that they are going to fix them soon and it shouldn't take long, it either takes long or it simply doesn't happen (see this thread for reference).
Hm, can't you make it so people that have more than 100 posts show up? Is there too many people with more than 100 posts?
Also I'd be curious to see the site showing the most posts in a day instead of the "posts per day" thing. Even if people can farm posts.
