But they care about us :( They have legitimate interest in us (or atleast in our data)

This has been such an annoying problem for so long. People aren't being told why they get banned. I feel like it's common sense that people should be allowed to know what they did wrong, so that they don't do it again.

black listed, or banned? and black listed from what? we shadowbanning now or.. lol. Sucks you can't get an answer. Also sucks that there's a single person acting as the only person to communicate with.

Blacklisted is another way of saying being banned from moderating new games.

Ah, yeah I guess there would have to be a distinction between the two. Hopefully you get an answer your question but I'm guessing like everything else around here it won't be the case.

Good luck @Memer

Here to add that the ban reason "cheating" should be seen by the puplic.

[quote=survivalMichi]Here to add that the ban reason "cheating" should be seen by the puplic.[/quote] I don't think it should be a public thing, only a thing that game mods can see. I wouldn't want the site to accidentally encourage people to seek out and harass users over this kind of stuff. I think that alting and spam submissions should be visible as well, so that mods can automatically reject alt account runs. The type of cheating should also be known; should I check for splices, speeding up, stolen runs? It would be a help.

@Merl_ reduce it to something a game mod sees when clicking on a run on theirleaderboard of a user banned for cheating and it is enough. the thing is the word would still spread 🤷 so i dont see much use in it.

I still think that it would make a difference. @timbos468 got banned for cheating in two games The first time, I handled it privately with other game mods, and while eventually people figured it out, there wasn't really any drama. The second time, the game mods talked about the cheating accusations publicly in the discord, and timbos actually got enough hate that he deleted his apology video off of youtube.

Another example of someone getting a lot of hate over cheating was when @LeKukie tied the smb1 any% world record. Karl Jobst made a pretty misleading video covering the incident. He has since made an update video explaining and clarifying it, and even donated 100$ to LeKukie, but LeKukie still received hundreds of hate comments over the 1-2 months it took to make an update video. Thankfully there aren't any hard feelings between them.

The easiest solution to not getting hate is to not be a degenerate and cheat. I moderate a leaderboard with a bunch of banned players and it annoys me so much that I can't know for sure if they're banned for cheating and I should investigate them or if they just said a racial slur in a public chat.

Hi all! Ban appeals sent to the support inbox are all read and reviewed, and if a case is reopened support will reach out to the original user. We unfortunately can't disclose ban reasons in order to protect privacy, but we'd love suggestions on improving the system through the feedback form, and it will all be taken into account when we review potential policy changes.

“We unfortunately can't disclose ban reasons in order to protect privacy”

Does that also apply to banned users not being able to see the reason for their own ban?

im not sure how ban reasons have anything to do with privacy though i might just be braindead