I'm trying to submit a run but it ask for both "Time without loads" and "Time with loads." I have no clue what loads are, please help.

When you have to wait for a screen to play like a cut scene or just loading screens in general.

It should be noted that in most cases if a game is asking for that, they usually have some form of autosplitter that removes loads for you. Using that is how you get the loadless time - no game should be requiring you to manually remove loads.

Unless you are on console... Consult the moderators of the game they'll be able to help with that more than we can.