Help wtf is going on (will be more than 1 part so please wait for me to finish the post)
4 years ago
French Southern Territories

So today, this run was pending in a game I moderate: https://www.speedrun.com/60sbr/run/yo7x320m I retimed and verified it, but I forgot to change the category that the runner submitted to. They put their run under "flash" but it was played on the HTML5 version of the game. So, the run showed up on the flash leaderboard instead of HTML5. That's fine, usually that's very easy to fix. So I edit the run and change the category to HTML5, and verify the run. I go to the leaderboard and the run is still under the flash category. I repeated this to make sure that I didn't accidentally mess up twice in a row, and after verifying it it still showed up on the flash leaderboards. I checked the HTML5 leaderboards and the run was on that leaderboard too. I went back to the flash version and clicked on the run, and the run had all the correct information, so I thought that maybe the site just hadn't updated the leaderboard since it was running slowly.

French Southern Territories

I checked back 3 hours later, and the run was STILL under the flash category. At this point I was extremely confused, so I decided to reject the run to get it off of the wrong leaderboard and then verify it again. I rejected it with a note about how sr.c wasn't working, then went to my rejected runs and re-verified it. Now, the run does not show up on EITHER the HTML5 or flash leaderboards. I went to the actual URL of the run, and it says that it is 56th place under HTML5 category, but it is very clearly NOT on the leaderboard. I don't know what is going on, I've never encountered this glitch before and have no idea how to fix it. help https://cdn.discordapp.com/attachments/837730563418095725/855849337031884800/unknown.png

Modificato da l'autore 4 years ago
Israel

The run is visible on the HTML5 leaderboard, if you change some of the filter settings (for example, show only runs with video). On default filter settings, I guess the text on the bottom of the leaderboard is getting relevant again, because site is slow:

[quote]Note: newly submitted or approved runs may take a few minutes to appear. Thanks for your patience![/quote]

Modificato da l'autore 4 years ago
Oh_my_gourdness e Merl_ ti piace questo
French Southern Territories

I still don't understand why the run got duplicated, and the leaderboards hadn't updated after 3 hours of waiting.

Walgrey piace questo
North Carolina, USA

@Merl_ that was happening to me in the Bio Freaks Leaderboards. No matter what i did or how many times i did it, they still keep showing up in the wrong leaderboards. I Understand the annoyance you're going through

Merl_ piace questo
Somerset, England

I changed the time of a run and after 9 hours it hasn't updated on the leaderboard :/ New time: https://media.discordapp.net/attachments/847776479030935567/855893673349611550/unknown.png The leaderboard: https://media.discordapp.net/attachments/847776479030935567/855893633181417542/unknown.png

Modificato da l'autore 4 years ago
Oh_my_gourdness piace questo
United States

Hi there, thanks for the detailed report. I apologize for the weirdness here; this should be resolved now. If you have a game with a run that is still not showing up properly, go ahead and re-verify the run - that should sort it out.

For context, we've been working on some performance improvements and it looks like there was a bug related to cache invalidation. Don't worry - there shouldn't be multiple copies of the same run, it was just showing up in an "old place" rather than where it should have been.

Please let me know if you continue to experience any issues. Again, pardon the dust and thanks for your patience as we make improvements!

XeroGoFast, Hi e 9 Altri ti piace questo
Somerset, England

It worked :D thx

Oh_my_gourdness piace questo
Valhalla

@Camcorder this other issue https://github.com/speedruncomorg/api/issues/125 is probably related to the performance tweaks