Bit of a mess
4 years ago
United Kingdom

I'm trying change my email, to my current email...but I can't

Apparently, there's another account of mine here that has my new email, with zero activity, as it comes up with "account already used"

So, I'm guessing it was me. I want that account with whatever username it is deleted and gone, and just have this account. Can this be done?

United Kingdom

For the record, it wasn't intentional ...that account I guarantee has little to no activity, as this is the only account I have ever used, and plan to use for my runs

United States

If you can log into the other profile, there’s an option to delete that account.

MinecraftGaming e james ti piace questo
United Kingdom

Thats the thing: I don't know the username. Maybe admin could send a reminder to the email associated with that account (if possible) ...going to "forgot password" just asks for the username too, doesn't give an email option

Glamorganshire, Wales

I'd either go through the support hub about this, or contact a member of Elo staff directly because it's a fairly unique situation

james, Pear e 2 Altri ti piace questo
United States

Have you searched that newer email account to see if you got any emails from SRC at some point?

MinecraftGaming e james ti piace questo
United Kingdom

I'll look into that, maybe. I tend to delete emails quite frequently