Game Crushes
1 year ago
New York, USA

Question; did a full game run yesterday, but while in Rome the game crashed after the first run, can I still submit the run?

Trombonerist likes this
New York, USA

Did you replay the level and complete all the missions required in the run?

Germany

Hi Evil_Kon_Karne, we have not yet made a final decision in the community on how to deal with game crashes. But this refers more to the decision, to the final calculation of the time in case of a game crash within the level. Since your crash did not occur during the level and everything was recorded, I see no reason not to approve the run.

By the way, when I did my test run with all episodes, the game crashed at exactly the same point.

New York, USA

That's funny, and thank you. and to DX23145, the crash happen prior to me loading into the next level...lucky it was not during a match.

New York, USA

@Evil_Kon_Karne That run should be fine then since it happened during load times and load times are not counted in final run time for leaderboard rank.

@Absurd_ Which point, at the end of Jerusalem 3? If that is the case, I would suggest redownloading the game as there might be a corrupt file.

United States

Like Absurd said there is no final rule on game crashes. My take is, if you crash first level just restart. If you crash loading into a level, then just reload the game and start from that level. Games crash all the time. It’s not uncommon for the game to crash. If it crashes mid level, then refer to Absurd or Lollipop about it. Honestly, we should discuss this issue at length and get a final decision on it.

Québec

We discussed game crashes and how to handle them on the leaderboards back in april with the community but didn't come to any conclusions. Feel free to join in on the discussion and see what's already been suggested as a solution on our discord in the #polls channel: https://discord.gg/V5uBZTSK77

Alternatively, you can also post your suggestions here on the forums but keep in mind that the discord is usually more active for immediate responses.

Trombonerist likes this
New York, USA

thanks guys, I will be doing this again I know I could do better.

lollipopomg likes this
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Leaderboard Times Updated

Hey all, over the last few days we've been working on retiming the runs on the leaderboard to reflect the new timing rules. If you are unaware, we have changed the timing rules for full episode runs to only include the levels themselves. This effectively removes all lobby, cutscene, and loading time

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