I bought a powered radioshack splitter recently to replace my unpowered ones, i live in Europe so I obviously had to buy an adapter/voltage converter, except nothing is happening. And both have no indication whatsoever to indicate that it's on.
If someone who knows what's happening can help me cause this is getting on my nerves.

Did you actually by stepdown converter that changes the voltage or did you just use a travel adapter and fry your psu?

It's an actual converter, here's the link: https://www.amazon.fr/dp/B09H6G8MS7?psc=1&ref=ppx_yo2ov_dt_b_product_details

There is a technical help channel in the discord, I would recommend joining as there are plenty of people there who would be willing to help https://discord.com/invite/0Si1OtnB7Ylmwkwr