have you added "Scriptable Auto Splitter" to your livesplit layout? and have you changed the main timing method to In-Game time?

Yes we both have

It's not mandatory to use the autosplitter for both NG or NG+ categories. Although for NG+ categories that are accounted through IGT, it's more accurate to use the autosplitter.

If ultimately you're not able to use the script, please consider running without it, and either counting the sum of all the IGT shown after each subchapter, or leaving that work to the moderators that verify your run.

Hope that maybe a solution is found.

So keep my splits IGT and try to split them at chapter ends?

Well we got another problem, IGT isn't even tracking. only real time

Apparently the code never updated on LiveSplit's GitHub. I just realized the file I edited was not the one linked to their asl xml file, whoops. Try it again my friends.

You'll want to navigate to your LiveSplit folder, then the Components folder, and delete the old "RE5SteamFullGameIGT.asl" file, then deactivate and reactivate the autosplitter in the Edit Splits section of LiveSplit.

Here is a LiveSplit layout file you can use for the NG+ category. https://drive.google.com/open?id=1GhBPbO3VDcUZZoOijEqW206coq5Aem-Y

Thank you so much @Auddy I know im late but as you see me and my friend already brought the run on the board. didn't see this till right now just got a message from someone on my twitch one day saying to go a few days ago. I finally found me a permanent game to stay and im proud I always wanted to start this

https://drive.google.com/open?id=1GhBPbO3VDcUZZoOijEqW206coq5Aem-Y Auddy,it is possible to restore the link, there are problems with the timer