Report a site bug
9 years ago
Victoria, Australia

I'm unable to change my profile picture. I keep trying to upload it, but every time I hit "save", nothing happens.

Gelderland, Netherlands

@DrYoshiyahu press ctrl+f5 and it should update

Sweden

Category name doesn't show up correctly: https://gyazo.com/bb6a861d41dc7af9fa5992bf6521b40e

Zachoholic likes this
Valhalla

forgot to report this, only happens to me on mobile while loading the page during flickering cellular data https://i.imgur.com/cvvUxCA.png

Only took me like 10 tries to shrink the image sheesh

Edited by the author 6 years ago
North Carolina, USA

So the runs page is breaking when the first 2 characters of the splits.io ID are a certain combination of a numbers and/or letters (e.g. '1z' and 'z1' but not '9t' or 't9'). Also, an ID that broke the page an hour ago '1if0' no longer does so, the inconsistency is a bit annoying. Can you look into it please?

Edited by the author 6 years ago
Texas, USA

Just a curious thing. For a game with emulator hidden by default, looking at all level records shows the fastest (regardless of emulator or console) but when you click on the level, emulator goes back to autohidden. https://gyazo.com/a68349782fffb3c4a72dd020232fdde4

Also, when you look at profile, my scores are all first, ignoring the emulator runs. Is this fixable? :P (Game: Mario Party 7)

France

Maybe this is on purpose, but when I click on a speedrun.com link (wherever it is), I'm not connected with my account anymore on that tab. And also the semi-automatic connect doesn't work anymore on this tab as well, I have te re-enter manually my username and password. But if I open my regular speedrun.com page (from my firefox homepage), I'm automaticly connected as it's supposed to be.

So yeah, is it on purpose? Happens everytime but didn't think of submitting here before.

Belgium

I have an issue with my run not showing on the leaderboard. http://imgur.com/E2paNJS //In this picture, you can see the "Science victory tab" saying that there are no runs, although mine should be there (notice also how, in the tab, it doesn't say "empty" like in Culture Victory; and yes, I'm sure I was on the Science tab and not on another one, the bug occurred for my 2 runs of today also). http://imgur.com/72agvQs //Here, you can see that the run is registered on my profile page, which makes it even weirder. It just shows there and not on the leaderboard. Thanks in advance :)

Edited by the author 6 years ago
Antarctica

I got the run to show by changing the Difficulty feature to "Warlord", then it showed up.

The filter is set to "Any" by default so your run should show up regardless of the difficulty (and did after I selected "Warlord" first) so it looks like there is a wonky filter/default filter going on there

Superal likes this
European Union

@Superal Tell the moderator of the game to uncheck the "default" box in the difficulty & nation variables, the runs will pop up then.

Superal likes this
Texas, USA

When I tried to log in this morning on Chrome, speedrun.com simply reloaded as if I had not logged in. I saw the message "Welcome back Oxknifer" but was not logged in. (Logging in still works on Firefox and mobile). The problem may be because of the newest Chrome update. That's the only thing I can connect to the situation.

Antarctica

That is a common bug if you're not using https://

https://www.speedrun.com/

although if you're using https already and that happens, then that's strange.

Edited by the author 6 years ago
HowDenKing likes this
Valhalla

Do we have a FAQ section? We really need one if not with the same problems that people have every week

ROMaster2 and HowDenKing like this
Belgium

Thanks for the help, @Timmiluvs and @HowDenKing, will contact the moderator. :)

England

The website seems to have some issues today, I get "502 bad gateway", I don't know if it comes from me or if it comes from your side. I just wanted to let you know. (Sorry about my English)

Antarctica

SGDQ is choking the site with traffic. It will be back to normal a few days after the event ends.

Uusimaa, Finland

^ If thats a bug then the same happens in www.speedrun.com/nsmb2

Edited by the author 6 years ago
California, USA

It's a known issue, but the priority to fix it is very low at the moment.

Texas, USA

@Timmiluvs it was https, as Chrome autofills it the same way every time. Its fixed now, but I'll let y'all know if it occurs again.

Edit: You were probably right -- it was most likely an https problem.

Edited by the author 6 years ago