Report a site bug
9 years ago
Canada

weird glitch on the sa2 boards, some people are shown as "first place" more than once. it also affects the profiles of the affected users. shown is talon's profile page, which has 2 1st place runs in 180 Emblems (one of which being not only obsolete, but also beaten by someone who isn't talon) and a 1st place run that is actually 5th place on the Any% boards. http://prntscr.com/u0kskl http://prntscr.com/u0kt1v

also shibakee's run (6th place) is inexplicably shown as 3rd place. http://prntscr.com/u0kti0

I'm experiencing a strange bug where the leaderboard I moderate has a white background and everything on the site is shifted to weird places, and you can't click on anything, here is a screen shot: https://ibb.co/kJqyzgL , The leaderboard is located at speedrun.com/undermine. Feel free to contact me if there is anything I can do to help

Israel

@Xeapnea That can happen sometimes when there is a lot of traffic on the site. When it happens pages won't load sometimes (and you will be directed to a "site is full" message page), and sometimes they will load but the scripts or CSS won't load correctly.

(That happened to me right now on the main page: https://imgur.com/a/6gwP57t)

Just reload the page and it should be fine eventually.

Edited by the author 3 years ago
Gaming_64, Pear, and Xeapnea like this
Texas, USA

Site crashed again while retiming runs. And, 18 hours ago, Xeapnea wasn't able to load his full speedrun page (see above). August 20th, site crashed in the morning. And once in the afternoon.

https://www.speedrun.com/post/hg9fw "There's nothing we can do about it" is not a solution.

Start a Kickstarter or promote a Patreon Stretch Goal to get funding for server expansion. Please allow your 200K daily page visitors to invest a little in the product. I haven't seen any other popular website on the internet crash as much as this one does.

Edit: Ahh, SGDQ Online is happening at the end of August of all times. What a twist. In any case, it'd be nice if the site wouldn't crash during GDQ events.

Edited by the author 3 years ago
Elims and Quivico like this
Italy

@stllr Something went wrong when they added Real-time / In-game time. The run you mentioned it's his only run that was edited by a mod to Real-time, while the board goes by in-game timer, so it's glitched. This probably affects the runs submitted 4 years ago or something.

Also, if you show obsolete runs and go to the bottom of Hero Story - New Game, you'll see a load of runs with no time at all, all those runs have the same issue, submitted more than 4 years ago.

Edited by the author 3 years ago
Norway
RealCreative
He/Him, They/Them
3 years ago

Doesn't seem like anyone has brought this up yet, but my queue has been scuffed for the past week or so, so I cannot see any runs awaiting verification. I know for a fact that this is affecting the entire Portal 1 mod team and allthough I only know for a fact that 1 or 2 Portal 2 moderators have the same issue, I would guess that this isnt just a problem for us. Our queue has built up to 112 now and I really hope this isnt too problematic to fix.

Thanks in advance!

Washington, USA
EmeraldAly
She/Her, They/Them
3 years ago

Been getting a lot of duplicate submissions lately, and from runners who swear they're only hitting the button once. Across two different games, as well.

thisishowmymindworks, Symystery and 2 others like this
Jönköping, Sweden

Not sure if this is known or not but it does annoy me a bit. So yesterday I submitted and got runs verified for Mortal Kombat 2 and 3. At the time of this message, the MK2 run was verified 16h ago whilst the MK3 run was verified 5h ago. Despite this, MK2 is listed as the most recent game I ran on my profile page.

Why is this?

Israel

@xenkaroshi Which run did you submit first, the MK2 or MK3?

Gaming_64 likes this
Jönköping, Sweden

@Oreo321 MK2 like 8h prior to MK3

Edited by the author 3 years ago
Israel

@xenkaroshi I guess this is a bug which might happen only if you submit runs in 2 different games in the same day. I assume this is quite rare since most runners probably focus on one game at a time. Hard to find examples of that in random users profiles.

Edit: @Otterstone_Gamer runs a lot of different games all the time. I checked, the issue repeats for every 2 games (or more) they played, which got verified at the same day. So, I guess the games are sorted first by VERIFIED DATE in descending order, and then sorted second by VERIFIED HOUR in ascending order, for some reason.

Edited by the author 3 years ago
Gaming_64 likes this
Canada

The sort order is based on run date, it doesn't care about submission time or verified date or anything like that. If two runs are on the same date it the ordering seems arbitrary, my best guess is that it goes by game ID or something like that.

Definitely not the best way to sort it, but most likely working as intended.

Edited by the author 3 years ago
Oreo321 likes this
Western Australia, Australia

I found a bug in the site where when you show runs by a certain date, the first time just doesn't work and the second time the leaderboard glitches out, it's correct but it doesn't look right.

Example of the bug shown here: https://drive.google.com/file/d/1tr4tc1ebxBvuLytl3lnikI-eYc2qr-7g

Israel

Additional info: this bug happens when manually writing the date and then pressing Enter. The first time picks the current date, the second time redirects to a different page: https://www.speedrun.com/ajax_leaderboard.php (with relevant parameters). Not happening when changing the date with the date-picker.

Edited by the author 3 years ago
Gaming_64 likes this
Canada

Known issue. Typing in the date is not supported at this time.

Edited by the author 3 years ago
Germany

Not necessarily a site bug, recently it seems like some ad-blockers are hiding the social icons / contact methods of users on forum posts and profile pages. That can cause confusion when trying to contact other runners or inactive board mods and requires troubleshooting on the users end to fix. I have also heard a report that that can cause other buttons to go missing, not sure if that is worth for devs to look into as it might be fixed/caused by an ad-block or browser update but it's certainly something to be aware of when giving support.

Symystery likes this
Washington, USA
EmeraldAly
She/Her, They/Them
3 years ago

Yeah idk if this is a bug per se, but why does this happen? And should I "fix" it? https://www.speedrun.com/ghost_of_tsushima/run/z5j920dm

The dates. This run (apparently?) occurred on 1 Sep 2020 but was submitted 31 Aug 2020.

Valhalla

Haven't seen if this was posted yet, but I just noticed in a game I moderate that the thread options bar disappears after editing a post in a forum

Israel

Are you sure it disappears? for me it scrolls down a bit to the post itself, the thread options bar is still at the top.

Gaming_64 and Tron_Javolta like this
Valhalla

I am not a smart man

Osmosis_Jones likes this