Report a site bug
9 years ago
New Brunswick, Canada

unable to verify or reject any runs. I managed to verify 1 run today of the 60 I have pending. But now the site is crashing every time I hit verify or reject.

Canada

@DarQ_Massacres Is it the usual "check back later" thing or is it something else?

New Brunswick, Canada

@ShikenNuggets The site crashes and says this "This page isn't working www.speedrun.com is currently unable to handle this request HTTP ERROR 500" It isn't the try again message where the site loads but it loads weird, the site just crashes

Maryland, USA

The site goes down constantly for me. Every time i try to click on a category for any game, it gives me an error message saying "ooops the site is under a lot of pressure right now, check back later." can anyone fix this or is this going to happen forever?

Canada

@Swagster Site staff are working hard to improve the server's performance, but unfortunately it's not a simple fix. Here's a post from an admin detailing a recent attempt to fix this issue, as well as some of the complications that arose from their solution: https://www.speedrun.com/The_Site/thread/laps4

Daravae likes this
New Mexico, USA

URLs seem to be case-sensitive. E.g. /Gyromite is fine, but /gyromite 404s. This is either a bug or an anti-feature. In either case, it should be fixed.

I know this site runs on nginx, so this solution should work: https://stackoverflow.com/a/18416699

Edited by the author 4 years ago
Queensland, Australia

It seems that a run of mine disappeared from runs awaiting verification under the "Pending actions" tab without being accepted, rejected, or deleted. I managed to find the run in my browser history though here which shows it still in a state awaiting. Here's the run: https://www.speedrun.com/mk8dx/run/m3opllqm

I spoke with a moderator of the game's board who said they can still see the run in their moderation queue, so the only issue is that it disappeared from the Pending actions page.

EDIT: The run has since been accepted, but will still leave the bug report here.

Edited by the author 4 years ago
Wisconsin, USA

@Liv To further expand on this: Everything on that page, including pending games and rejected runs are NOT showing up on that page any longer.

Edited by the author 4 years ago
Esperanto

https://www.speedrun.com/cncra/Allied_01_In_the_Thick_of_It#Hard

I have tied runs showing up as 3rd and 4th, but can't seem to figure out the issue?

Valhalla

Was time in milliseconds ever used for the runs and then unchecked? That run that's four years old may have a hidden milliseconds time on it

Esperanto

Ah, that was it. Did not realize that was a possibility that milliseconds still existed in the database on runs, even if milliseconds had been removed.

Illinois, USA

I'm sure someone has mentioned this by now, but I'm not seeing my pending submissions. I know they haven't been accepted or rejected yet, and they aren't visible in the "Pending Actions" page.

Imaproshaman likes this
United States

Already known + being worked on.

England

I am trying to change the 1st, 2nd, 3rd, etc icons on some pages but every time I click save they revert to the previous images and do not keep the new ones.

Any assistance as to why this occurring would be appreciated.

For reference I am a super mod on the pages I am trying to edit.

Edited by the author 4 years ago
United States

CTRL-F5. Clear your cache and they'll show up properly. NAB.

England

Yo sick bro, thanks ill remember that shortcut

Imaproshaman and Habreno like this
Québec

I'm not sure where to ask this, but I feel like posting this isn't so bad.

So the community of Fireboy and Watergirl decided to split the leaderboards due to the fact that games were remade with a new engine. So I created a new variable, put 2 possible values (new engine, old engine).I made tge variable obligatory to fill, and it so that different values wouldn't obsolete each other.

The result: All the runs that were on the boards got deleted, and that without a warning that it would happen, despite having a default value set.

Luckily it only ruined this leaderboard before I caught it: https://www.speedrun.com/faw1

Could someone do a rollback of this leaderboard, and please, put a warning so that this unfortunate situation does not happen to anyone else?

Thanks in advance.

Netherlands

@g0goTBC I fixed it by checking the box: Set default for all runs without value

Edited by the author 4 years ago
Maine, USA

Hello. I recently submitted a run for Banjo Kazooie on N64 about an hour ago. However, for some reason it didn't appear under "Pending Actions, Runs Awaiting Verification" so I assumed that something went wrong and submitted it again. When I did so, it still did not show up in that section. Is there a problem with the submission system currently, or is there another problem altogether going on with this site that is preventing submitted runs from showing up under "Runs Awaiting Verification"? If anyone else is experiencing this too, please share.

Uusimaa, Finland

@GeneralSnivy Yes there is problems in pending actions screen, but game mods can see your runs and verify or reject them. Site admins are aware of this issue according to my knowledge.

Edited by the author 4 years ago