Icons not updating
2 years ago
Malaysia

So, we are trying to change the trophy icon in the leaderboard, but for some reason, it didn't update to the icon we used. What is even more weird is that when we look at the 'Edit Theme' tab, it is clearly shown that we have indeed change the icon into a new one. Is this a normal occurrence or one in the millions? How can we fix it?

United States

Have you tried refreshing your browser cache (Ctrl+F5)? Your browser downloads some files so it doesn't have to download the same files every time; this can mean it doesn't update when the file changes.

MrMonsh likes this
Malaysia

@Quivico One of my friends tried it (since I'm on phone) and he said it didn't work.

Israel

Trophy icons and game icons are currently saved on a server cache, not browser cache. There is nothing you can do, but wait for a few hours up to 2 days. Annoying, I know.

Gaming_64, Quivico, and Merl_ like this
Malaysia

It is there, finally! Thanks, @Quivico, and @Oreo321

Quivico likes this
Germany

What other reasons can there be for trophy icons not updating? I've had a case of it not applying my change for like 6 months across multiple browsers and computers/phones. I have since reverted that change but I should still have the original files so I can test again.