Is there a problem going on with notifications recently or something?
Since late Friday, a lot of things happened in some games I moderate/verify - ILs being submitted, verified, etc - and I got exactly 0 notifications for any of them, including even ILs I submitted and were verified and I was not notified about that happening.
And no, I did not change anything in regards to notifications settings - they've been the same for quite some time now, and they were just as I remember them being set as, be it general settings or game/leaderboard specific settings.
I haven't seen a thread here so I am wondering if this is some sort of account related glitch of if no one bothered reporting this? (maybe no one else noticed).
EDIT: In fact, the last notification I have is dated from Nov. 16.
Not necessarily a bump but a small update:
Seeing that the user who replied above is experiencing the same issue, I talked to a few acquaintances and it seems this issue is a weird thing where some people are getting notifications and others aren't - neither of us is a web developer, so we can't really theorise as to why this is happening - and no, it isn't a "your internet must not be doing well" issue, as all of us live in different places (and different countries), so that point is largely irrelevant.
I still am not getting any notifications myself, and again, the last one I got was on Nov 16th. Meanwhile, more runs have been submitted and verified in categories that either I help moderating/verifying - meaning that other people are getting workload that I could have shared and/or have dealt with earlier without others being inconvenienced - or in games that I run, which means I can't watch either ILs or full runs because they just go undetected.
It is legitimately frustrating, and the workaround of having to open the "moderation hub" - and pray for the website to actually load, which can either be within 5 seconds or it can take up to 40 - just to check if something is pending because something as simple as a notifications feature isn't working is not going to cut it. It's not efficient and it isn't a solution to a problem that, for all intents and purposes, started happening out of nowhere.
Is there anyone from SRC team that actually reads these forums? If so, are the devs aware of this being an issue or not?
EDIT: Suddenly got flooded with notifications and emails of my ILs being verified (as if they were verified today, which they weren't), but still nothing in regards to new runs/my runs being surpassed/runs waiting in queue.
[quote=Zanon]neither of us is a web developer, so we can't really theorise as to why this is happening[/quote] Web developers still can't tell you the issue since this is to do with SRC's backend
@Meta has said that SRC's notification system is very old And @Camcorder has also said that notifications are very old and "was not at all designed for the type of load the site gets today"
I only get 10 notifications now.
usually I get more than 100 notifications but it is still broken. I started having this problem last week.
What’s lagging the site this time? Last time Subway Surfers lagged the site but it has calmed down since then and now there are almost going to not be the most active game anymore. We need to find out what is causing the site to lag this time in order to fix it. Any ideas on what it could be anyone?
Could be anything.
- Could be the atrocious ads placement.
- Could be the broken code due to a poorly managed update.
- Could be an increase in acceptance of questionable mobile "games" and other "videogames" (putting it loosely because a lot of them seem to be poor-effort stuff or outright edgy asset-flips) and an insane amount of submissions for runs of said games;
- Could be one of SRC's servers being fried up;
- Could be SRC's ISP providing some good ol' comcast quality service;
- Them experiments with main-page and landing page ("Latest Runs" for example) probably broke something;
Now, some of those points are snarky, intentionally, but they highlight potential reasons. It is very much possible the people behind the website maintenance are already aware of this and doing their best to figure it out too.
I got a notification 2 days ago for a run that was verified over 10 days ago. FUN TIMES.
my notifications tab now says 'no notifications' my last notification was over a month ago wtf
Notifications about pending runs and your runs being beaten still work, but the notifications most people care about like world records, top 3 runs, forums, and guides don't work
Apparently the devs are going to rewrite the notifications!
SRC Supporters better beta test this lmao
Notifications seem to be coming back? Just got two of them. I just had the site not work at all for a few minutes so I guess they restarted someting.
@Meta has now said that the "complete rewrite" has been deployed, although there are still issues. Such as the "User likes your forum post" notifications not sending, and the runs still using the old numerical links