Just had this happen to me; I got over-eager and walked ahead of Makoto on the way to the food cart, and ended up hard locking the game:

PS4 with normal HDD. My suspicion is that she tripped and I got far enough away that it tried to play Majima's "too far from Makoto" dialogue at the same time as the cutscene loaded, which broke the in-engine cutscene after the FMV. It was also ridiculously hot yesterday so it's not impossible that my console just decided it had had enough, but my PS4 has generally been pretty resistant to heat.

Don't let it happen to you!

Appreciate that. That's something i'd have expected with the PC version not ps4.

We still have a money reward out for anyone who figures out how to run in this segment btw lmao