Name Change Problem
6 years ago
Victoria, Australia

Hey, so recently they added a way that you can chnage your name yourself and i wanted to change my name to the name 'Echo' but the problem was, i needed to wait until it was inactive for a year, that has passed now and i want to change my name to it, so i tried doing it, but it keeps on saying "Failed to rename theme folder", the last time i changed my name was on the 30th of July, so its over 60 days, and the account 'Echo' has now dissapeared. can you please help.

United States

"Failed to rename theme folder" is a problem that's been around for a while. I have no idea what's been causing it but the other staff might.

Victoria, Australia

19 days has passed and I still cannot change my name to ‘Echo’

Antarctica

In the past, that issue has usually had to be resolved by Pac (or at least kirkq would always say he had to reach out to Pac when he did name changes manually). I’d suggest getting in touch with him and letting him know you’re seeing the issue.