@jackzfiml who are those?:D

Are you still able to send DMs on this site when you’re banned?

It makes sense to not publicly share ban reasons but I do think the banned user should be notified of the reason they were banned. This would especially help if it was a false ban so the user could know for sure they were wrongly banned and reach out to site staff

No @Pear

So banned users aren’t told why they’re banned, and they lose the ability to DM someone on staff to ask why they’re banned.

still, ban reasons like cheating should be shown. anything else falls under private.

@jackzfiml So now you're forcing a speedrun.com user to use discord, a completely different platform, just because they want to know why they were banned? What if I am from China and discord is not an option?

yeah exactly @jackzfiml

@SpeedrunCom post some sm64 runs you won't

I have a real problem with this policy; because it's basically a policy that allows your mods/algorithms the ability to ban someone with absolutely zero ability for a regular user to appeal. How is a person exactly supposed to appeal a ban for which they have no clue for which they've been banned? They don't even know where to begin. Then they have to trust this arbitrary appeal process and pray that the other person cares about their concerns enough to actually dig through all of this and figure it all out on their own, because the person in question has no idea why they're banned in the first place so probably cannot provide a very strong defense of their situation.

It really just seems like an easy way to set a site up in a way to run as best you can with as little staff as possible assisting your actual userbase, and to heck with the few who get unlucky and fall through the cracks because you do have at least this little tiny appeal mechanism (of which a person will only hear back about IF your team deems their appeal one they even want to take up, the rest left in the lurch) you can use if a big fish falls into the net and enough users start complaining about them being caught up. Then you can rally the team to rectify the situation to remove the ban and give the illusion the appeals process works. Most of us will not have that luxury though, we will fall through the cracks.

Also, you can't tell a person why they're personally banned for "privacy" reasons? That doesn't even make sense. That's the user it's affecting, you're not giving them anyone else's personal information you're giving them their own personal information. So there's no concern there.

All of this could be rectified extremely easily with just a little bit of communication to your users. Tell them why they're banned, tell them if their appeal is accepted OR not, and tell them if/why their ban is upheld or not. It's not a lot.

Edit: Fixed autocorrects